Website Privacy Policy

This privacy policy is for this website; www. energy-ts.com and served by Energy and Technical Services Ltd, Unit 3, The Sanctuary, 62 Macrae Road, Pill, Bristol, North Somerset, BS20 0DD and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA 2018 (Data Protection Act 2018) and the PECR (Privacy and Electronic Communications Regulations).


This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA 2018 and PECR are adhered to. In addition, it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on www. energy-ts.com. Further explanations may be provided for specific pages or features of www.energy-ts.com to help you understand how we and its third parties (if any) interact with you, your computer, and mobile devices in order to serve it to you. Our contact information is provided on our home page should you have any questions.

The DPA 2018 and GDPR May 2018

We and this website complies with the DPA 2018 (Data Protection Act 2018) and already complies with the GDPR (General Data Protection Regulation) which comes into effect from 25th May 2018.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of saving of cookies on their computer and mobile devices.

What are cookies? Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers, they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors, or use the cookie control system if available upon their first visit.

Website Visitor Tracking

This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertiser’s website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer’s hard drive. Users should therefore note they click on sponsored external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Downloads and Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third party anti-virus software or similar applications.

We accept no responsibility for third party downloads and downloads provided by external third-party websites and advise users to verify their authenticity using third party anti-virus software or similar applications.

Contact and Communication With us

Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.

Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products and services information through a mailing list system. This is done in accordance with the regulations named in ‘The policy’ above.

Email Mailing List and Marketing Messages

We operate an email mailing list program, used to inform subscribers about products, services and news we publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The policy’ above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages (or unsubscribe from all Mailchimp lists). The type and content of marketing messages subscribers receive, and if it may contain third-party content, is clearly outlined at the point of subscription.

Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.

Our EMS (email marketing service) provider is; MailChimp and you can read their privacy policy in the resources section at the bottom of this page.

External Website Links and Third Parties

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites).

Shortened URL’s; URL shortening is a technique used on the web to shorten URL’s (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: https://bit.ly/2KAtdOn). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Policy and Usage

We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.

Sharing Your Information with Third Parties

Energy & Technical Services Ltd. does not sell, trade, share or transfer your personally identifiable information to third parties except in the following limited circumstances:

– We may share your personally identifiable information with third-party service providers to permit such parties to provide services that help us with our business activities. We take reasonable steps to require that these third parties agree to process such information in accordance with our instructions and appropriate security protections. In addition, these third parties are authorised to use your personally identifiable information only as necessary to provide services to us or as required by law;

– We may share your personally identifiable information with our parent companies, subsidiaries and affiliates (and they may use your information in the same way we can under this Privacy Policy);

– We may share your personally identifiable information when we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce the Terms of Use or other applicable policies or agreements governing your use of the Site, including investigation of potential violations thereof, or (c) protect against imminent harm to the rights, property or safety of Energy & Technical Services Ltd., its users or the public as required or permitted by law;

– We may share your personally identifiable information with third parties (including our service providers and government entities) to detect, prevent, or otherwise address fraud, security or technical issues;

– We may share your personally identifiable information if we become involved in a merger, acquisition, bankruptcy, or any form of sale of some or all of our assets; and

– We may share your personally identifiable information with a third party if we have your consent to do so.

Your Controls and Choices

Opt-Outs. We may provide you with the opportunity to “opt-out” of having your personally identifiable information used for certain purposes when we ask for this information. If you decide to opt-out, we may not be able to provide certain features of the Site to you.

Communication Preferences. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included on such communications or on the Site. Please note, however, that you may not have the option to opt-out of certain service-related communications.

Blocking Cookies. You can remove or block certain cookies using the settings in your browser but the Site may cease to function properly if you do so.

Deleting Other Browser Information. Many Internet browsers allow you to disable HTML5 local storage or delete information contained in HTML5 local storage using browser controls.

Accessing and Updating Personally identifiable information

You have certain rights in relation to your personal information, including the right to access, correct, update, or request deletion of your personal information. If you are interested in exercising your rights, please contact us using the contact details in the section titled “Contact Us”. We will respond to all such requests and will provide you with access to the information we hold about you, including correcting or updating that information, unless a legal exemption from providing such access applies. We will respond to your request within a reasonable period of time upon verification of your identity in accordance with local laws. We recommend you include documents that prove your identity and a clear and precise description of the information which you request access to.

Storage and Security

We hold your personally identifiable information in a combination of hard copy and electronic files for an unlimited period of time, as necessary to support the Site, comply with our legal obligations, resolve disputes, or otherwise fulfill the purposes outlined in this Privacy Policy. We use third party information system providers who may store or have access to your personal information. Even after you cancel your account, copies of some information from your account may remain viewable in some circumstances where, for example, you have shared information with social media or other services.

We ask that you not send us, and you not disclose, any sensitive personally identifiable information (such as information related to racial or ethnic origin, religion or other beliefs, health, criminal background or trade union membership) on or through the Site or otherwise. If, contrary to this request, you do provide any sensitive information, in doing so you consent to us collecting and handling that information in accordance with this Privacy Policy.

No method of transmission over the Internet, method of electronic storage or other security methods are one hundred percent secure. Therefore, while we strive to use commercially acceptable means such as firewalls, password-protected databases with limited physical or electronic access, and encryption to protect your personally identifiable information against unauthorised use, disclosure or modification, we cannot guarantee its absolute security.

Notices and Revisions

We reserve the right to change our Privacy Policy at any time. If we make changes, we will post them and will indicate on this page the policy’s new effective date. If we make material changes to this policy, we will notify you here, by email, or through notice on our home page. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy practices. Unless stated otherwise in a separate agreement or privacy statement, this Privacy Policy applies to all information that we have about you. We may also issue specific information collection privacy notices from time-to-time relating to particular products or services.

Contact Us

If you have questions or suggestions about this Privacy Policy, or to make any request described above, please feel free to contact us by email at enquiries@energy-ts.com or by mail directed to:

Energy & Technical Services Ltd.
Unit 3, The Sanctuary, 62 Macrae Road,
Pill, Bristol, North Somerset
BS20 0DD.

Alternatively you can directly reach our Data Protection Officer (DPO) via the following contact methods:
Email:
marketing@energy-ts.com

Mail:
Data Protection Officer
Unit 3, The Sanctuary, 62 Macrae Road,
Pill, Bristol, North Somerset
BS20 0DD.

Resources and Further Information

Overview of the GDPR – General Data Protection Regulation

We hope you found this policy useful and any related links on the page.